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Practice

Respond to a failed pilot control

A Northstar pilot produces unsupported refund guidance in 8 of 50 tests. What should the owner do?

Governed lifecycle

Approval is one stage in a monitored, accountable workflow

  1. RegisterPurpose, scope, owner, users, and affected people
  2. MapData, risk, policy, evidence, and controls
  3. TestValue, failures, controls, and usability
  4. ApproveQualified review and authorized decision
  5. MonitorIncidents, exceptions, changes, and reassessment

The use-case record connects owner, affected people, risk, policy, testing, approval, incidents, exceptions, monitoring, and material-change review.

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