Free practice · multiple-choice · hard

Practice

Audit a sender-centered communication plan

A plan says, 'Email everyone the full background and assume no reply means approval.' Which repairs are necessary? Select all that apply.

Message-planning map

Connect the audience need to a controlled response path

  1. AudienceWho needs this?Needs, context, access, and decision role
  2. PurposeWhat should change?Understand, decide, act, or confirm
  3. MessageWhat matters most?Verified point plus essential context
  4. ChannelHow will it work?Delivery, feedback, record, and fallback
Planning checkAudience → purpose → message → channel

A communication plan works backward from the audience outcome, preserves verified context, and chooses a channel that supports the required response.

Choose all that apply