Free practice · multiple-choice · hard

Practice

Audit a message for access and inclusion barriers

A message uses an unexplained acronym, embeds the deadline only in an image, and calls questions obvious. Which repairs are required? Select all that apply.

Inclusive message review

Preserve the work outcome while removing avoidable barriers

  1. PurposeNeeded outcomeKeep the work request direct and bounded
  2. ToneFact + impact + requestRemove labels, blame, and assumptions
  3. StructurePlain and scannableHeadings, lists, terms, and links
  4. AccessEquivalent pathsAlternatives, captions, formats, and support
Access checkEssential meaning never depends on one sense or format

Professional communication combines respectful specificity with structure, formats, alternatives, and a clear route for support.

Choose all that apply