Free practice · ordering · medium

Practice

Route a sensitive workplace report

A worker receives a sensitive report about a fictional workshop. Order the appropriate communication actions.

Controlled sensitive-message path

Balance urgency with accuracy, privacy, and authority

  1. ClassifySensitivity + urgencyAudience, access, safety, and immediate action
  2. VerifyKnown + unknownSources, uncertainty, and minimum necessary detail
  3. AuthorizeWho may speak?Required reviewers, channel, and spokesperson
  4. CommunicateAction + next updateControlled delivery, record, monitoring, and follow-up
Urgency ruleA holding message is safer than unverified certainty

Sensitive communication limits exposure, separates verified facts from unknowns, uses authorized review, and commits to accountable updates.

Arrange in the correct order
  1. 1. Document the handoff and follow the authorized next-step guidance
  2. 2. Route the minimum necessary report through the authorized channel
  3. 3. Address any immediate safety need through approved emergency guidance
  4. 4. Listen, avoid promises, and note the report accurately