Free practice · single-choice · easy
Practice
Choose the correct KPI denominator
A completion rate is defined as completed requests divided by all eligible requests. Which denominator should be used?
KPI validation card
A KPI is reproducible only when its definition and source agree
- Definition
- Measure, formula, unit, scope, and period
- Numerator
- Counted outcome from the aligned source
- Denominator
- Eligible comparison population
- Reproduce
- Calculate without premature rounding
- Validate
- Reconcile detail, summary, and reported KPI
Plausibility cannot replace verification. Preserve the numerator, denominator, unit, scope, period, formula, precision, and reconciliation record.