Free practice · single-choice · easy
Practice
Diagnose an unweighted average
Why is averaging East's 75% and West's 90% to report 82.5% incorrect?
Fair comparison · counts and opportunity
Raw results and normalized results answer different questions
Regional SLA
East · 60/8075%
West · 18/2090%
Combined · 78/10078%
Revenue per selling day
May · 22 days$5,000
June · 20 days$6,000
Regional SLA uses combined ticket counts; monthly revenue uses selling days to reveal performance per opportunity.